Frequently Asked Questions
Everything you need to know about your NOMAD gear.
What is the standard shipping time for NOMAD orders?
We offer expedited shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location.
Do your electronic accessories come with a warranty?
Yes, all NOMAD electronics and cables are backed by a 2-year limited warranty that covers any manufacturing defects or hardware failures under normal use.
What is your return policy for opened electronics?
We offer a 30-day return window. Items must be returned in their original packaging with all included accessories. Please note that a small restocking fee may apply to opened electronic items.
Are NOMAD wireless chargers compatible with all smartphones?
Our wireless chargers are Qi-certified and compatible with all Qi-enabled devices, including the latest iPhone and Android models. Please check your specific device specifications for compatibility.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our tracking portal where you can monitor your shipment in real-time.