Returns & Exchanges
At NOMAD, we stand by the quality of our electronics and offer a 30-day window for returns or exchanges on all original purchases. Items must be returned in their original packaging with all included accessories and documentation to qualify for a full refund.
Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Securely pack your device in its original box, ensuring all cables, manuals, and components are included to avoid restocking fees.
Ship It Back
Print the prepaid shipping label provided via email and drop off the package at any authorized carrier location within 7 days of your request.
Quality Inspection & Refund
Once our technicians verify the device condition, we will process your refund or ship your exchange unit within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing